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Cookie Policy

This Cookie Policy explains how Kapella (“Kapella”, “we”, “us” or “our”) uses cookies and similar technologies on the website operated at this domain (the “Website”). Please read this Policy together with our Terms of Use.

Effective date: 15 August 2026

Controller / operator: Kapella, 29 Ekim Mah. 10002 Sk. No:16, Menemen / İzmir, Republic of Türkiye. Contact: [email protected], tel. +90 232 329 06 06.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies (including local storage and pixels) may be used for the same purposes. Cookies may be “session” cookies (deleted when you close the browser) or “persistent” cookies (retained until they expire or you delete them).

2. Legal basis

Where required by applicable law, including the EU General Data Protection Regulation and ePrivacy rules as they apply to visitors in the European Economic Area, we place non-essential cookies only after you give consent through the Website banner. Strictly necessary cookies are used on the basis of our legitimate interest in operating a secure and functional Website, and, where applicable, to perform a contract with you (for example, to keep a session while you submit an enquiry).

You may withdraw or change your consent at any time by clearing cookies in your browser or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

3. Categories of cookies we use

3.1 Strictly necessary

These cookies are required for the Website to function. They include security, load-balancing, language/locale preference, and recording your cookie-consent choice so that we do not ask you again during the consent period. The consent record is stored for 365 days (cookie name: kh_cookie_consent).

3.2 Analytics and performance (optional)

If you accept optional cookies, we may use analytics tools to understand aggregated usage (pages viewed, approximate geography, device type and referral source) in order to improve the Website. These cookies are not placed unless you select “Accept” on the banner.

3.3 Marketing cookies

We do not currently use third-party advertising or remarketing cookies on the Website. If that changes, this Policy will be updated and, where required, fresh consent will be requested.

4. What we do not do with cookies

We do not use cookies to sell personal data. We do not use the consent cookie to profile you for unrelated advertising. Analytics data, if enabled, is used for Website improvement and reporting, not for automated decisions producing legal effects concerning you.

5. Managing cookies

Most browsers allow you to refuse or delete cookies via their settings. If you block strictly necessary cookies, parts of the Website (including forms and language switching) may not operate correctly. Browser help pages for Chrome, Firefox, Safari and Edge describe how to manage cookies on your device.

6. International visitors

The Website is operated from Türkiye and may be accessed worldwide. Information collected through cookies may be processed on servers in Türkiye or by carefully selected service providers. Where a transfer of personal data from the EEA or United Kingdom occurs, we take steps appropriate to the applicable transfer rules.

7. Retention

Necessary consent cookies are retained for 365 days unless you delete them earlier. Server-side consent logs may be kept for the same period, or longer where we must demonstrate compliance with a legal obligation. Analytics identifiers follow the retention settings of the relevant tool, typically not exceeding 26 months.

8. Changes

We may amend this Policy to reflect changes in technology, law or our practices. The “Effective date” will be updated. Material changes to optional cookies will be presented again through the consent banner.

9. Contact and complaints

For questions about cookies or your consent record, write to [email protected] or to the postal address above. You may also lodge a complaint with the competent data-protection authority in your country of residence, or in Türkiye with the Personal Data Protection Authority (KVKK).

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